Monday, March 26, 2012

NUTRICARE

NUTRICARE -- A MODERN FAIRY TALE
(Published in 1986)

Once upon a time, in the country of Cornucopia, a longstanding dream of the progressive leaders of the people finally came true.  They had made large gains in the past but after that it had seemed that further progress had been stifled until the present victory.  In past years they had decried the scandalous plight of the Elders in this most bountiful country in history.  These unfortunate Elders, who had worked all their lives but in the end had little to show for it, had long suffered the ignominious  fate of having to fall back on the generosity of their families when they could work no longer.  And so the progressive leaders,  years before,  had convinced the people that the government could do the job better and more fairly.  The benefits were obvious.  The Elders had their independence, the children were freed from their  oftentimes burdensome obligations and the overflowing wealth of the country was put to good use.  A few grumbled about creeping socialism but the great majority saw which side their bread was buttered on and so Socicare had become the law of the land.

But this is an old story.  Although the Elders became more numerous and  the wealth of the country did not seem quite so unlimited anymore, Socicare was a way of life that none who were not receiving its benefits could remember being without.

What the progressive leaders were excited about now was the passage of Nutricare  after years of struggle.  For an Elder who had to live on Socicare alone, life, although proudly independent, was meager indeed and particularly at mealtime.  In their former dependant days they had shared the family meal, but now, alone in their small apartments, they had little appetite for cooking and mostly ate in cheap restaurants when they could afford it, and often in charity kitchens when they couldn't.  There were even the scandalous stories broadcast on  the evening news of Elders existing on cat food.  The progressive  leaders argued that the Elders who worked so many years to build the wealth of  this country had a right to eat in the same restaurants as everyone else, and surely there could be no citizen of Cornucopia, which fed the world with this bounty, who did not eat steak or lobster once in awhile.  Now the government would see to it than any Elder could eat his meals in any qualified restaurant.  Like Socicare, this was not to be charity; every Elder was obliged to participate, and all Elders, rich or poor, would be treated alike.

This time the opposition had been a little tougher.  The restauranteurs and waiters were an independent lot who liked running their own establishments and didn't like the idea of government interference.  They claimed that no Elders were truly going hungry, and that many low cost and charitable restaurants existed where waiters, especially apprentices, served Elders without expecting tips.  Opposition melted away however, when the government promised usual and customary menu prices and tips.  Everyone knew it was a losing battle for who was going to vote down a free lunch.

From the beginning Nutricare's success exceeded even the expectations of the progressive leaders.  Charity kitchens closed  down in droves  almost overnight as the Elders flocked  to nice, comfortable high class restaurants.  Incomes of restauranteurs and waiters catapulted due to large numbers of new customers who paid  the full fare.  Tables became scarce with long waiting periods.  To satisfy the new needs, much of the new profits, along with large supplements of government funds went into programs for building new restaurants and adding big additions to old ones.  New training schools for waiters were built and the apprentices now trained in good restaurants for a reasonable share of the tips.

The new restaurants were of highest quality as required by government specifications.  Teams of official inspectors visited regularly causing great flurries of preparation.  Committees of waiters were required for matters such as nutritional content and kitchen safety.  And most important of all, the food was magnifique.  The number of new utensils  and appliances in the kitchen knew no bounds, with new models replacing outmoded ones as fast as they could be built.  Chefs, cooks  and assistants of every type filled the kitchen.  Astounding advances in gastronomy led to demands and expectations for ever more.
                                                                                                                                                                                     

The Nutricare payment system was something new for the restauranteurs and waiters.  Formerly prices were set according to what the competition would allow, but under Nutricare customers cared little about the cost and demanded nothing but the best in large amounts.  Payments for services were increased periodically but only as long as prices were increased accordingly.  Those who failed to make timely increases were penalized by falling far behind, while those who raised  their prices highest and fastest  were rewarded by increased payments.

Who would have ever thought that a plan so well intentioned and so well thought out could go wrong, and yet as time went on  a disturbing problem began to appear.  Grumbling  began to be heard that the boundless plenty of Cornucopia was beginning to show limits, largely because the cost of eating, once almost laughably small, was now rising through the roof.  The progressive leaders angrily pointed out that the greedy restauranteurs  and waiters were ruining the system by their excessive prices and by inviting the customers to patronize the restaurants unnecessarily, and they set about to make  things right.

No longer would there be usual and customary menu prices and tips.  All menus would now be fixed price.  However, gourmet cuisine must continue to be served since this had now become the standard fare.  Restauranteurs understood that in order to continue to make ends meet this meant that tables were to be turned over faster and they went  about it with a vengeance.  Chefs and waiters were made to understand that time was of the essence.  No sooner was the last bite  of one elegant course eaten  than the next was served up immediately.  There would be no more lingering over that last cup of coffee, but the dishes were cleared from a table and the customer was ushered out, not quite sure if he was really finished.

Waiters and restauranteurs were sternly informed that their former laxness would no longer be tolerated and that they were not to serve any customer who was not truly hungry.  No one was to be served in a restaurant who had eaten within the last 5 hours.  There would be no more dropping in  from a day of shopping for rest and a snack.  Snacks were to be taken at sidewalk stands which were much less expensive.  Checks were scrutinized carefully for any evidence that the customer had not required a full meal and waiters were required to sign a statement on a check testifying that they had not written in any extra items.

In time, the increase in cost of eating was reduced, but still there was much dissatisfaction.  The Elders were unhappy because they didn't like being rushed through their meal and put out before they were satisfied.  Moreover, they didn't understand why, with so many empty tables, they couldn't have a snack indoors, sitting down.  Elders eat slowly, they argued, and they need more rest.  They remembered former days when one could sit all afternoon in a cheap restaurant, talking with friends, and nobody seemed to mind.

The restauranteurs and waiters were unhappy.  Their business had always required hard work but had given them security and independence in return.  Now the work remained, but the rest seemed to be fading away.  They had always considered serving the customer a nice meal to be a wonderful way of making a living, but now the joy was gone, replaced by criticism from all sides.

But most of all the progressive  leaders of Cornucopia were unhappy.  Their efforts to go down in history as benefactors of the people were going astray.  They knew that Nutricare would survive and prosper only if they took  firm control of the food service system.  They knew that, in the end, the only true solution to their problem was Pan Nutricare--for all.

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